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Technical Support & Integration Specialist

Position Type Staff
Start Immediate Hire
School Name Rippowam Cisqua School
City, State Bedford, NY 
Posted 07/17/2017

Position: Technical Support/ Integration Specialist

Reports to:  Director of Technology

Schedule:  Year-round position; flexibility required

 

 

Responsibilities:

-       Support Technology Help Desk

-       Diagnosis and troubleshooting of problems with computer systems, including software and hardware, email, and network equipment

-       Assist with the maintenance and upkeep of equipment and network

-       Provide Audio/Visual support as needed 

 

Skills and Abilities:

-       Ability to troubleshoot Level 1 & Level 2 applications, hardware, and networking issues 

-       Ability to communicate technical concepts to students and adults

-       Have specific software knowledge including but not limited to Mac OS, iOS, Android, Windows, Microsoft Office Suite, G Suite, Smart Software

-       Have specific hardware knowledge including but not limited to iMac, Macbook Pro, Macbook Air, iPad, iPhone, Windows Desktops and Laptops, Chromebooks Printers and Multifunction Devices

 

Experience:

-       5+ years experience in a support or classroom integration role

-       Experience in a K-12 environment is preferred

-       Classroom integration experience is a plus

-       Data Management experience is a plus

 

 

 

Candidates should submit a resume and cover letter to techjobs@rcsny.org

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