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CareersSchool Portal Help›Grant admin or user access to a colleague
Users · 2 min read
Everyone at your school starts with ‘member’ access – they can browse and register for events, but not manage school data. There are two ways to gain a permission: your school’s Head or an existing admin grants it, or you request it from NYSAIS support (we approve when the permission fits your role).
1. Your school grants it. Head of School (admin by default), or any existing user at your school who holds the Users permission, can grant additional permissions. This is the normal path.
2. NYSAIS grants it directly on request. If your school’s admin is not available, submit a support ticket asking for the permission you need. We approve when it matches your role at the school – a CFO asking for Orders to pull receipts is a yes; a request that does not fit your role gets redirected back to your Head or admin.

An admin gets all five permissions at once. NYSAIS grants admin access only through a support ticket – reach out here if you need to promote someone to full admin.